To Buy or Not to Buy: The Quandary of Warranties |
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| Published by: NY Times 08-28-2005 Read Complete Article |
Article Summary
With four children, a 100-pound dog and a busy home office, Jim Zahniser, a communications manager near Portland, Ore., follows a simple rule in evaluating extended warranties: "I ask myself, Does it look like the product will get damaged in daily normal use?"
Last year, he bought an extended warranty for a digital camera and, at Christmas, he purchased an expanded warranty on his daughter's laptop. "She's 16," he said. "I figure she's a high-risk laptop user."
So far, the laptop has been dropped "a few times, but it's O.K." But last October, the camera's tiny liquid-crystal-display screen turned black and blue. "You couldn't see what you were taking a picture of," Mr. Zahniser said in a telephone interview.....Read Complete Article
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